Business Process Outsourcing (BPO)
From search and discovery, to collection management and licensing, to document sourcing and delivery – and every step in between – Infotrieve’s Business Process Outsourcing solutions provide clients the ability to outsource the management of any – or all – processes required to operate an information center in today’s competitive marketplace.
By outsourcing to Infotrieve, companies lower operating costs, improve service to end-users, and ensure that operations are conducted in a copyright compliant manner by experienced professionals.
BPO engagements typically include:
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Information Center Management
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Licensing Services: turn-key usage-based subscription procurement for print publications, e-journals, search and discovery platforms, and associated databases as well as copyright compliance training and awareness
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Staffing: all levels of staffing for information center process execution, document delivery, cataloging, indexing, taxonomy development, and information search and discovery
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Technology: Virtual Library™ 2.0 and Content SCM™
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Workflow Management: information center process design, implementation, and optimization
To find out why outsourcing information center services makes sense, click here.
To find out why the information center is such an important asset, click here.
To speak with Infotrieve about performing a BPO assessment, please email sales@infotrieve.com.
Save Money – lower operation costs by streamlining operations Scalable – outsource all, or some, of your information center services Rely on Experts – Infotrieve’s professional staff, most with MLS or MIS degrees, can handle all aspects of information center management